Order Status Tracking


How this page works

This is an automated system that helps customers see the status of LongMill, LongMill MK2, and LaserBeam orders. We understand that customers are antsy to see how their orders are progressing and get an idea of when they are expected to arrive. If you are one of those people, please feel free to use this tool.

Here is the general gist of how this page works:

  • When an order is placed successfully for a LongMill, LongMill MK2, or LaserBeam, the order is updated on our spreadsheet. The list is updated once a week.
  • The time of the order is automatically calculated and can be compared to the current estimated lead times.
  • Any changes to the estimated delivery time will be noted by one of our operations managers and info can be found as a note next to your order or as a general update on the page itself.
  • Once an order is completed or canceled, it will be deleted from the list
  • Orders that have multiple parts, such as for LongMill 48×30 machines may ship in multiple parts, which may affect how the orders are updated.

Please help us to help you ship your products faster by referring to our Order Status page before contacting us as we are working hard to ship everyone’s orders out as quickly as possible.

If you want to read my longer form production updates, I post at least once per month. Please check the blog for any production updates.

LongMill MK2 and Extension Kit Orders

Sept 19, 2022

We are now re-stocked on gantries and feet and machines are currently being shipped out on a timely basis. Some orders are currently waiting on 1/8″ ball nose end mills to complete their orders, which are expected to arrive by end of the day today.

Lead times for new orders is 1-2 weeks.

LaserBeam Orders

August 17, 2022

We’re happy to announce that we now have stock on assembled LaserBeams and most orders will ship within a few days. For new orders, please allow 2-5 business days to ship. If you have a CNC machine on order as well, the LaserBeam and CNC may ship at different times and in different packages. This list will update as “Completed” when all items in the order are completed.