Order Status Tracking

How this page works

This is an automated system that helps customers see the status of LongMill, LongMill MK2, and LaserBeam orders. We understand that customers are antsy to see how their orders are progressing and get an idea of when they are expected to arrive. If you are one of those people, please feel free to use this tool.

Here is the general gist of how this page works:

  • When an order is placed sucessfully for a LongMill, LongMill MK2, or LaserBeam, the order is updated on our speadsheet.
  • The time of the order and elapsed time is automatically calculated, and can be compared to the current estimated lead times.
  • Any changes to the estimated delivery time will be noted by one of our operations managers and info can be found as a note next to your order or as a general update on the page itself.
  • Once an order is completed or cancelled, it will be deleted from the list

Please help us to help you ship your products faster by referring to our Order Status page before contacting us as we are working hard to ship everyone’s orders out as quickly as possible.

LongMill Orders

Jan 13, 2022

We are currently waiting on couplers to arrive to resume shipping for all LongMill orders. We expect the first set of couplers to arrive between Jan 10-12th Some of the couplers have arrived this week, and we will ship orders as we continue to have materials come into the office. Orders will continue to ship based on their estimated completion time.

LongMill MK2 Orders

Jan 8, 2022

We continue to wait on the remaining batch of parts to arrive for the LongMill Mk2. We expect to start shipping MK2 machines that have been pre-ordered in January to start shipping around mid-Feb to end of March. This means that your order may take until the end of March to ship. Please plan your purchase accordingly as the lead time for this item may be long.

LaserBeam Orders

Jan 8, 2022

We continue to shipping the first 300 orders out to customers who placed their orders in Fall of 2021. Orders placed in Nov 2021 are expected to ship in Feb 2022, and orders placed in Jan 2022 are expected to ship between Feb 2022 and March 2022.