Contact Us

Use our contact form to speak directly with our core team and operations staff.

Phone and email also work, but a structured form means we can provide you with the best support 🙂

We’ve also created a comprehensive resources, FAQ, and a common issues and fixes page for the LongMill so that you don’t have to wait to get your questions answered.


Our regular business hours for calls and local pickup are:

9:30am – 4:30pm Eastern Time (ET) Monday to Friday.

Our address is Unit 2 – 372 King St North, Waterloo ON.

Phone Number

Phone or text us at 1-855-220-1231 we’ll get in touch as soon as we can!

Sometimes we are running around the shop or celebrating a birthday, so if your phone call doesn’t get through feel free to leave us a message, and let us know when to call you back.


You can email us at*

*We recommend using our contact form to prevent your messages from being flagged as spam. Messages sent through our contact form automatically go through our ticket system and can be replied to more quickly.

Want to get something made?

We don’t do CNC work ourselves but many of our customers do!  Check out our Business Directory to find a business near you that utilizes our CNC machines:

Get your product or prototype made all while supporting local, growing businesses in your area.