Man in a cap and hoodie using a tablet beside a large CNC router in a cluttered workshop.

Welcome to Sienci Support

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Sales Support

Technical Support

FAQs
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Order Status

Response Times: Within 24-48 business hours, Monday – Friday. We don’t provide weekend or holiday support.

Tariff Update: The latest tariff information can be found on our blog here – Tariff Update August 2026

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Contact Us

Phone

9:30am – 4:30pm Eastern Time (ET) Monday to Friday.

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Location
A busy workshop/warehouse with metal shelving, boxes, and workstations filled with supplies and cardboard bins under bright fluorescent lights, viewed from a central table area.
Book a Shop Tour

Come visit our Waterloo office and see Sienci behind the scenes. Book a tour to check out our workspace, meet the team, and get a firsthand look at the CNCs before you buy.

See Sienci in Person