Hi everyone. This is a quick notice about our holiday schedule this year.
We will be on holidays from Dec 24th to Jan 3rd. Our office will be closed during this time. Normal operations will resume on Jan 4th.
Cutoff time for shipping bits, parts, and other items that are in stock is Dec 23rd at 10AM EST. All orders that that come in after Dec 23rd will ship in the new year.
If you placed an order for a LongMill, we will be working to ship the cue until Dec 23rd, and continue shipping on Jan 4th.
During holidays,
- Shipping will be on pause
- Pick-ups will be on pause
- We will not be taking phone calls
- Email and Contact us queries through our website responses will be delayed or responded to after the break
- Technical help tickets and general will be delayed or responded to after the break
- Contact through our social media channels may be delayed or responded to after the break
Thank you everyone for a wonderful year, and we’ll see you in the next!