Hey everyone and happy new year! As of Jan 3rd, we are back in action at the Sienci HQ.
We have quite a large backlog of orders to ship that have come in during the holidays, which we are working on shipping at full steam.
For all news and updates, please see our Blog.
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LongMill and Extension Kit Orders
LongMill and Extension Kits are shipping on schedule. There is currently a large queue of orders, so we expect new orders to ship in around 3 weeks. We were expecting to have shorter lead times at the end of December, but due to a high number of orders, we’ve kept our lead times to 3-4 weeks.
We are currently in the process of bringing on 1-2 additional packing and assembly staff as some members are moving into customer support roles. We expect having a few new members on the team will help keep pace with the new sales as well as for future products.
We are expecting our queue to take about 2 weeks to clear and lead times to come down to around 2-3 weeks around the end of January.
LaserBeam Orders
We are currently waiting on a new batch of fans, bodies, and heatsinks for the LaserBeam. These parts are expected to arrive in the next few weeks. Some orders will ship earlier than scheduled with currently available stock, but customers are advised that some orders may take 4-6 weeks to fill based on part availability.