August 2023 Production Updates

July was a bit of a slow month due to the Vancover port strike holding up shipments for us to ship LongMills in the queue. However, now that parts are back to arriving again, we’re picking back up with our regular routine.

We have a lot of news to cover, especially with the pending release and shipping of the Vortex Rotary axis and new development around the SuperLongBoard.

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UPS reaches labour deal with Teamsters before strike

This July, we found out that Teamsters working for UPS were preparing for a strike in August, which would have disrupted shipments going to the US. However, UPS and Teamsters have settled on a new UPS contract which increases worker wages across the board and improved working conditions.

We are happy to hear that a resolution has been made, especially as we get into the busiest part of the season for our business.

LongMill and Extension Kit Orders

July has been a slow month for us shipping out LongMills as we have been affected by the port strike that delayed our shipment of controller boards. However, I’m happy to announce that we will receive the boards today and expect to clear the queue in the next 2 weeks.

The large majority of the pending 100 LongMill orders have been packed and are waiting to have the controller boxes done to have them shipped out.

Some LongMills waiting to be shipped

As some folks may know, we’ve continued to work on smoothing out the process of dealing with customs for shipments going to the US. Recently, we’ve been assigned a single contact with UPS to handle all of our LongMill shipments that need customs clearance going to the US. We found that some items were being miscategorized for duties and taxes, and we suspect it is because a big part of this is a manual process that causes human error. We believe that having a single contact who is familiar with the line items will speed up the clearance process with fewer mistakes.

A few new design updates on the LongMill MK2 design include a focus on phasing out of using M3 bolts in the assembly process and replacing them with M5 screws, including parts such as the couplers and ACME locking nuts. We are phasing out components using M3 screws in the LongMill assembly process because they are prone to stripping the heads more easily. Eventually, a full LongMill will be able to be assembled with just one M5 Allen key and our special wrench that we provide (as well as a drill and bit to mount your LongMill to a wasteboard of course).

Some new prototypes of the assembly wrench for new hardware
New T8 locking nuts replacing the brass ACME nuts

We are also starting to use longer Z motor cables for the motors so that LongMill 48×30 kits, which are now the most popular variant, will not need a motor extension cable, simplifying the assembly process as well.

Additionally, now that the design of the LongMill MK2 has matured over the past year or so since its launch, we are moving to figure out injection molding parts for it for the first time. If you didn’t know, we 3D print several components for the LongMill MK2, including the dust shoe and feet. We found that due to the large number of feet we print, moving to injection molding would be a natural next step to reduce our need to rely on the 3D print farm, which is harder to scale production for.

We are entering into the first day of August with around 100 pending LongMill orders, but we expect to clear the queue in a week or two, after which we expect to shorten lead times again.

Vortex Rotary Axis

The last of the Vortex Rotary Axis parts have arrived at the end of July and we are now starting production and assembly!

First batch of machined parts looking beautiful
Test assembly of the Vortex kit
Switch assemblies for Y axis to rotary mode

Our team has been continuing to work on different areas of the Vortex so that when they get into the hands of our users, they’ll have everything they need to get started. This includes:

  • Thorough assembly and installation instructions. We just completed initial trials and tests of the assembly process to make sure that we provide clear instructions to make it easy to put together. We found that everything came together really easily, except for the cam clamping system for the t-track, which we are currently working on to make it less finicky. We estimate that most users should be able to put it together in about 30 minutes. Full instructions will be found on our Vortex Resources soon.
  • Video content about the Vortex. We understand that not a lot of how-to and tutorial content exists for rotary CNCing. Our video production team and the engineers are working on the next steps for creating content so that our users can learn how the Vortex works and how to use it.
  • The gSender team continues to work on completing Rotary Axis implementation into the gSender, including homing and visualization for rotary. These features will be in gSender Edge at the time of launch and will be merged into the main version of gSender down the line. You try and learn about the latest version of Edge here.

We will start to trickle out Vortex Rotary Axis kits over the next week or two as we iron out the last bits of details. We expect the first batch of kits to start shipping out at the end of this week or early next week.

LaserBeam

LaserBeam production continues to move along smoothly, with most orders shipping out within a few days. We have stock available for the LaserBeam ready to ship now.

SuperLongBoard

Work for the SuperLongBoard (SLB) continues on. The team has been able to successfully test the main functionality with excellent results. However, we found our initial tests with the onboard compute module to be unsuccessful, as the Broadcom and Rockwell-based processors used on smaller compute modules to not be powerful enough to accommodate the visualization of g-code directly onboard.

Revised SLB

While additional software development was able to make significant speed improvements, we felt that the compute module would most likely need more headroom in the future if we were to implement other features down the line such as having a camera monitoring system, which we felt would be difficult to add due to a limitation of system resources.

We have now started looking at higher power compute modules, single board computers, and other hardware that we feel would ensure that the onboard gSender experience would be smooth and seamless, as well as provide headroom for future applications. However, the downside is that higher-power computers also cost more, and while our initial budget was around $80CAD/60USD for the compute module, we expect the computers to cost somewhere around $100-$200USD depending on the specs and configuration.

That being said, since we don’t need to have certain components and other parts to support the onboard computer directly, some of the cost of the computer is offset by the lower cost of the SLB itself.

We’ve decided to split the development of the SLB into two parts, one for the board itself, which will use grblHAL, a new, more advanced firmware and all of the improved motor control and drivers, and the computer itself. This means that the computer will live off the board in one fashion or the other.

While it would have been really cool to have the whole system integrated, we believe that by dividing and conquering, we can have the main portion of the SuperLongBoard out of the development process and into production first, and focus on the computer addition after. We felt like we could tackle some of the main problems with the current LongBoard with the new controller, and that it would be better to have the improvements we’ve already developed reach users sooner rather than having everything wait on further development on the onboard computer side.

This means that users will still need to connect their computers to the board to control their machines when the first batch of SLBs release, but better communication protocols, electronics, and shielding will make the USB connection significantly more reliable than before. Andrew, our main developer on this project, assures me that unreliable connections that cause issues with some users with the current board will be a thing of the past.

This version of the SLB natively supports communication over Ethernet, as well will have onboard storage which allows for streaming onboard rather than through a cable, which will improve reliability as well.

We are making the final design changes to prepare this version of the SLB for prototype production, and we hope to have production boards available near the end of the year. If you want to learn more about the SLB, please read: https://sienci.com/2023/04/10/first-look-at-the-superlongboard/

July 28 – August 4, 2023 “Your Most Difficult Project” Contest

So many photo art projects! Thank you to the makers who participated in this week’s contest, where we asked you all to post your photo art carvings made on your LongMill.


Last Week’s Winners

We are happy to announce that Vince Iannotta, Homestead Acres, John Hitcher, Lance Wilkins, Mark Eisenlohr, and Nelson Joseph are the winners of the “A Project That is Photo Art” contest! Watch out for a prize!


This Week’s Theme: Your Most Difficult Project

For this week’s contest, we want you to post what you think was the most difficult project that you made on your LongMill. Share them with us for a chance to be one of the winners of this week’s contest and win free prizes! Bonus points if you tell us why it was the most complicated one for you.

Have ideas for themes? Let us know by commenting down below!

Happy making!

July 21 – July 28, 2023 “A Project That is Photo Art” Contest

Happy Friday! Thanks to those who entered the contest for this week, where we asked you all to share projects made on your LongMill that are used in your workshop.


Last Week’s Winners

We are happy to announce that Dave Bross, Matt Osterhaus, Chris Bridger, Carlos J. Soto, Jari J. Laaksonen, and Darcy Stelte are the winners of the “A Project That is Used for Your Workshop” contest! A prize is on its way!


This Week’s Theme: A Project That is Photo Art

The theme for this week is “projects that are photo arts”. Share with us your beautiful photo art projects that were made on your LongMill for a chance to be selected as one of the winners and win some free prizes!

Have ideas for themes? Let us know by commenting down below!

Happy building!

2023 Vancover Port Strike Resolved

Last week we wrote about a port strike that was going on in Vancouver that was looking to impact the delivery times for our control boards and rotary axis parts. I’m happy to share that the strike has been resolved. However, the ports are still backed up and we are expecting some delays in receiving the rest of our materials.

In the meantime, we’ve ordered another batch of controllers to be produced and shipped rush in the case the delay for controllers causes a major delay in delivery times for pending LongMill orders. We expect this batch to be ready in around 3 weeks.

As we shared in the last update, while we don’t have an exact timeline on when the parts will arrive, we are optimistic that our shipment will be one of the first to be on its way toward Toronto as our container has been unloaded from the ship and is waiting in the railyard. Additionally, since we’ve been approved for ERS (express rail service), which prioritized our cargo first, we expect that this shipment will arrive before the rush order for additional controllers will arrive.

That being said, we still are not sure of the overall impact of the strike, and the backup order should allow us to continue production in the case that delays extend. We’ve received word that parts for the Vortex are already on the way and are expected to arrive end of next week, and we are still waiting for word about the controllers now we have received confirmation that we will receive the controllers around July 28th.

If you are waiting on a LongMill order to ship, please check https://sienci.com/order-status/ for more info.

July 14 – July 21, 2023 “An Item That is Used for Your Workshop” Contest

It’s weekly contest time! Thank you to the creators who participated in this week’s contest, where we asked you to post your religious/cultural-themed projects made on your LongMill.


Last Week’s Winners

We are happy to announce that Kevin Philpott, Stephen Taylor, Jerry Brown, Matt Loll, Michael Sparks, and Michael Plisch are the winners of the “A Project That is a Religious/Cultural Item” contest! Watch out for a prize!


This Week’s Theme: An Item That is Used for Your Workshop

This week’s theme is items that are used for your machine/workshop”. Post your clamps, computer trays, benches, and other machine/workshop setup-related items that have been made on the LongMill, and we’ll pick the best ones to send creators cool prizes to.

Have ideas for themes? Let us know by commenting down below!

Happy creating!

July 2023 Port Strike in Vancouver

Due to a major strike happening in ports on the west coast, some of our shipments coming in from overseas have been delayed. This affects the arrival time of LongBoard controller and certain parts for the Vortex Rotary Axis.

We’ve communicated with our shipping companies who have assured us that our items, due to the timing of the arrivals, are in the railyards awaiting to be sent by train. Thankfully, this puts as one of the first shipments to start moving once the strike ends, but we do not know how long the strike will last.

Based on our research and communication with shipping companies, there is a lot of pressure to resolve the strike, as it is estimated by Canadian Manufacturers and Exporters that the strike is disturbing $500M in trade per day, and creates the potential to damage trade relations with overseas companies.

We are optimistic that the strike will clear soon, and since we are currently in a slower period for shipping, that the impact will be limited. However, we would advise customers to expect a 2-3 week delay for new LongMill orders which require the LongBoard. In the meantime, we are working on alternative methods to get more control boards to continue shipping and production, and we will be pre-packing orders in advance as we wait for the boards to arrive.

The Vortex Rotary Axis is now being assembled and prepared with the parts that we currently have on hand and preparing everything in advance before our last few parts arrive. We continue to keep our set expected shipping date for late-July or early-August.

We will put another post out once this situation resolves and we are closely monitoring the situation. We will reach out to any customers with orders affected by the strike directly.

July 7 – July 14, 2023 “A Project That is a Religious/Cultural Item” Contest

Happy Friday! Thanks to everyone who entered the contest for this week, where we asked you all to share your projects where you learned something from making it on your LongMill. 


Last Week’s Winners

We are happy to announce that Michael Keene, Ed Barsalou, Guy Robitaille, Travis Illig, Matt Osterhaus, and Mike Homann are the winners of the “A Project You Learned Something From Making It” contest! A prize is on its way!


This Week’s Theme: A Project That is a Religious/Cultural Item

The theme for this week is “projects that are religious/cultural projects”. Share with us your best religious/cultural projects that you made on your LongMill and we will choose our favourite ones and send those makers prizes!

Happy crafting!

July 2023 Production Updates

Hey everyone, happy July!

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Our inventory manager Kye taking stock of new end mills and bits

In general news, we’ve done a few things in the past few weeks:

  • A new batch of end mills have arrived from our manufacturer and are being packed. New bit packs should be restocked by the time this post comes out
  • We’ve officially signed all of the paperwork for our new office. This means we’ll start moving in August 2023 with partial access. Starting October 2023, we’ll have full access.
Office layout planning

Content Insight Survey

Hey guess what! We just passed our 7000th subscriber on Youtube! If you didn’t know, we make tons of how-to, assembly, and tutorial videos on our channel.

Our team wants to keep making amazing content. If you want to help us figure out what we’re doing next, make sure to take our Content Insight Survey, which will help us understand what content you like and what we should be focusing

https://docs.google.com/forms/d/e/1FAIpQLSeDnCmhtGyHiGcHjle54Rbs8bT8OokMTe3MPa22pOjxpPFOBQ/viewform?usp=sf_link

Vortex Rotary Axis

The Vortex Rotary Axis was launched on June 1st! We now have about half of the batch accounted for, interested customers can still get on the pre-order. This launch was probably the smoothest product launch we’ve ever had. Although some customers weren’t able to make a purchase right at the time we opened up orders due to some website caching, after we had that cleared up, the rest of the day was pretty uneventful. I just want to thank and congratulate everyone who worked on this project as all of the prep work, testing, and resource development that went into this product made sure we had a smooth launch.

Production for the Vortex Rotary Axis has been ramping up, as we get things made up and printed for shipping in late July. We’ve now received most of the parts for the Rotary Axis, and the last remaining parts we are still waiting on are expected to be ready in the first week of July.

There has also been a substantial amount of resource development done for the Vortex, some of which is now being uploaded to the Vortex Resources. You won’t see everything on there yet much of it is in draft form, we are getting everything ready and set up for launch.

LongMill and Extension Kits

We continue to have fairly short lead times on LongMills, however, we are running low on control boards which may increase lead times for some customers. We expect to reach the end of Batch 8 in August, and have around 270 units left in stock. Pending delivery of new control boards, lead times are expected to be 1-2 weeks, but could extend later this month to +3 weeks. Once we receive the new control boards, we expect lead times to go down again.

Lead times are expected to be short for the time being, but lead times may vary a bit depending on how quicky we can get a few kinks resolved including:

  • We are running low on controller board parts, and we are expecting to restock in the first or second week of July
  • Some rails from production are twisted out of spec. We are currently shipping rails that are within spec, and are waiting on replacements to be made.
  • Some poor threading on T12 Delrin nuts means we are making replacements currently. We expect them to be completed in the next 1-2 weeks, but we don’t expect this to be a bottleneck since we still have quite a few in stock.

We are working hard to get ready for the busy season coming up this fall, which means doing lots of pre-packing, restocking and prep!

Rail twist measurement system

We have a few other things coming down the pipeline, but this is all for today. Make sure to stay tuned for the next update.

Videos You Might Have Missed Last Month (June 2023)

Hey everyone. Here are some informative videos that you might have missed last month. Check them out below and make sure to subscribe to our YouTube channel to keep up with our CNC-related videos.

Enabling the Inductive Sensors for the LongMill CNC from Sienci Labs

Hey everyone. In this tutorial video, Jason walks us through enabling the inductive sensors, how to set up multiple workspaces, changing the machine home position, and troubleshooting.

Building a Guitar on a CNC Part 4: The Fretboard

Time to SHRED X4! In part 4 of our CNC guitar series, Scott shows us how to create a stylish fretboard for your custom guitar on the LongMill. From providing you with all the files, setup, tips, and more!

How to VCarve an Image on Wood Using Your CNC

Did you know that taking images and carving them into wood/other materials is a great way to make signs and other projects? In this video, Scott shows us how to do a VCarving of an image on wood from start to finish using the LongMill.

Sienci Labs Presents: The Vortex Rotary Axis

The Vortex is a compact, precise, high-quality rotary axis we designed from scratch, with direct integration into gSender. Just like all our products, the Vortex comes with high-quality tutorials, support, and resources to make it easy to install, learn, and use your rotary axis.

June 30 – July 7, 2023 “A Project You Learned Something From Making It” Contest

It’s weekly contest time! Thank you to everyone who participated in this week’s contest, where we asked you all to share your acrylic projects made on the LongMill. 


Last Week’s Winners

We are happy to announce that Harlow Reiman, Joe Owen, Chris Bridger, Russell Kalis, Lester Brake, and Robert Ryl are the winners of the “A Project That is Acrylic” contest! Lookout for a prize!


P.S. We will be closed Monday, July 3rd for Canada Day and back in the office on Tuesday, July 4th.


This Week’s Theme: A Project You Learned Something From Making It

This week’s theme is a little different, but very interesting. We want you all to share a project that you have learned something from using your LongMill to make it. All you have to do is post your project and within the caption, share with us what you learned from doing it. We’ll choose our favourite projects and send awesome prizes to the creators.

Have ideas for themes? Let us know by commenting down below!

Happy making!