Hey everyone, I’m excited to announce the introduction of 1/8″ compression bits to our arsenal of affordable and high-quality end mills to our store! Compression bits work great for cutting products that are prone to splitting from both sides of the material, most namely with plywood and other softwoods.
This is a game-changer for folks that make signs and other plywood-based projects that require cuts that go all the way through the material. Our testing with this new compression bit results in clean edges on both sides of the material with little to no sanding needed.
So what is a compression bit? A compression bit combines both upcut and downcut flutes into the same bit.
With some materials, cutting with a regular upcut bit causes splintering and fuzziness on the top edge of your cut as shown in the project below.
Cutting coasters for StarterHacks
Using a downcut bit pushes the chips downwards leaving a clean edge, but cuts along the bottom edge of the part are pushed down, causing a rougher edge on the bottom of the cut.
A compression bit on the other hand offers the best of both worlds. The tip of the bit works as a upcut bit, while the top of the bit works as a downcut bit. Used properly, the upcut part of the bit cuts the bottom edge of your workpiece, while the top of the workpiece is cut with the downcut part of the end mill. This helps provide a clean edge on both the top and bottom of your part.
With any compression bit, you want your first pass to be deeper than the length of the upcut side of your flute. In the case of our 1/8″ compression bit, the upcut part of the bit is 3mm long so we want our depth of cut to be larger than 3mm.
In the case of the demo video shown above, the settings this cut was 3.8mm depth per pass at 1300mm/min. You can use any depth of cut as long as your first pass is larger than the length of the upcut portion of your bit.
Then the rest of the cut should finish with the bottom of the part being cut using the upcut portion of the end mill cutting the last layer of material.
P.S. We are expecting to get 1/4″ compression bits around the end of March/start of April so make sure to look out for that!
Hi everyone. This post about maintaining the linear guides on your LongMill. We’ve had a couple of people report to us that they’ve had their Z-axis get stuck or become rough especially when they have been running over a long period of time.
I and another customer who has experienced this issue have been investigating the cause of this for a few weeks and doing more research to help customers prevent their linear guides from sticking.
I’ll just fill everyone in on our recommendation for maintaining your linear guides to ensure they work flawlessly for every cut. If you want to hear more about what we’ve done to look into linear guide maintenance, scroll down past this section to read more.
Maintaining your Linear Guides
Although the frequency of lubricating your linear guides may vary depending on the type of cutting you do and the frequency of use, we would recommend doing this procedure every 20-30 hours. However, if you experience any grinding noises or roughness in your gantry, we recommend doing this procedure more often.
Wipe your linear guides with a clean cloth, paper towel, rag, or shop towel to remove any dust that may have accumulated on your linear guides. Move your Z-axis up and down if needed.
Apply a liberal of machine oil or grease to your linear guides. Move your Z-axis up and down to ensure that the bearings inside have a chance to get coated Most general-purpose lubrication options should suffice. However, it is not recommended to use dry lubricants or anything with particulates such as graphite in the lubricant.
Here are some links to more into about lubrication:
We believe that most general-purpose lubricants such as the 3 in 1 oil should suffice since the linear guides are used in a relatively low speed, low load application.
These instructions are now a part of our Machine Maintenance page on our Resources.
Jumping into our other findings
One of our customers had reported having their Z-axis linear bearings seize several times, and with the help of this customer, we have investigated the issues further. Initially, this had been a fairly uncommon issue, with only 3 tickets in our system pertaining to these parts as well as a small number of users reporting this issue on our Facebook group so it hadn’t been top of mind for us to investigate. However, I guess it’s better to sort potential problems out than let them sit and percolate forever.
Based on research, the main reason for failure for linear guides is lack of lubrication. This is what I suspect happens.
Linear guides get coated with dust from regular use. This dust either sticks to the lubricant already on the guides and either falls off taking lubricant with it, the guides push it off, or the user wipes off dust and lubricant.
The chance of the ball bearings in the guide seizing goes up either due to the resistance between the balls rubbing against each other or dust making their way into the guide
To replicate the issue I first cleaned all of the grease and debris from a spare ZX gantry using brake cleaner. This provided a situation where the linear guides would have no lubrication. Then the guides were coated in MDF dust and were moved back and forth.
Although I was not able to create a complete failure of the bearings, were was a noticeable increase in friction, and over a longer period, I suspect that the bearings would be able to be coaxed into seizing.
After this testing, I applied machine oil to the guides as discussed in the section above and the linear guide returned to its original smooth movement. I believe that cleaning and relubricating the linear guides can return seized linear guides back to life, and maintaining them should ensure smooth operation for the years to come.
I hope that adding this helps improve the LongMill’s reliability and ensure that everyone’s machine keeps chugging along great!
Initially, we created the Business Directory because we would get a lot of phone calls and emails of people who were looking for us to do custom work. Although we were able to direct them to some of our customers who do custom work with their machines, we felt like it might be a good idea to create a directory that lets people find people in their local area for services.
It’s been great to have the directory in place to direct people to LongMill and Mill One users, it’s been difficult to maintain and update because every entry needed to be added manually. Also, there was no way to easily search for listings based on the name of the business or location.
Our new Business Directory offers a couple different functions that take it to the next level. These include:
Ability to search businesses based on location, description, name, and more
A user account system so that you can update and edit your listing at any time
Better security of email addresses and other personal info that are prone to being spammed
Ability to add photos and other details such as a description of your business
We also hope to be able to add new functions to this site as time goes on.
Whether you’re running a full time business with your machine, just doing things for fun, looking to connect with other users, or just want to browse to see a diverse community of CNC users, make sure to check out and list your business and work on our directory!
Please note that Feb 15 is a statutory holiday and we will be closed on that day.
Lead times for new orders
The current lead time for LongMills is 4-6 weeks.
Production has been going at a rapid pace. We have hired 7-8 new staff, 5 of which work in production, packing, and operations to help us catch up on the new backorders.
At the time of writing, just over half of Batch 4 machines have been sold and we are currently in the process of ordering parts for Batch 5.
The current lead time is expected to stay at 4-6 weeks as we expect that our production speed will be limited to a couple of different parts as they are in the process of being manufactured. At the current time these include:
Aluminum rails
ACME locking nuts
Steel gantries
Our manufacturers are working to produce these parts as quickly as possible and we expect to receive these parts in the next couple of weeks.
Some end mills and other add-ons are low or out of stock. We expect some end mills to be back in stock in the next week or two, and the remaining stock to be available at the start of March.
Commonly asked questions
If you are interested in ordering a LongMill please read this section.
Is there any way to skip the line/get my machine faster?
No. To keep things fair for all of our customers, we ship all orders based on when they were ordered. There are no exceptions. The only way to get a machine faster is to order one sooner. If we have updates to the lead time, they will be posted here and on the forum: https://forum.sienci.com/t/list-of-shipped-machines/1215. If you want to see where you are in the queue for your order, please check the forum.
Does it make a difference in when I get my machine if I pick it up?
The only difference it will make will be that you will not have to wait for the shipping/transit time for the machine to ship. Typically, machines take around 1-3 days to ship within Ontario. Otherwise, there is no difference.
When do you charge my card/take payment for my order?
Your card will be charged at the time you place your order. This is to ensure your place in line, purchase parts ahead of time, and have the most accurate estimates on production and delivery.
How can I cancel my order?
You can cancel your order with no penalty any time before your order ships. Please contact us through our website or email us with your order number and a request to make a cancellation. A refund will be processed through your original method of payment.
Can I add other items to my order before it ships?
If you’ve ordered a LongMill and wish to add other items to your order afterwards before it ships, please choose “Local pickup” (for free shipping) and add your LongMill order number. Some items (such as the T-track sets) cannot be combined for shipping.
Production updates
We have been incredibly busy in the recent months, especially as we’ve had our team grow by over 50% since the beginning of the year.
Here are some changes that we’ve made to improve production:
Dedicated staff for inventory tracking, QA, and production using automated systems
Dedicated staff for each packing and assembly station
Redesign or re-engineering of parts, such as the shoulder brackets and drag chain mount, to alleviate load off the 3D printer farm
Dedicated staff to run the 3D printer farm
Use of new automated printing technologies to improve printing throughput
Reorganization and labelling of stations and parts to make things easier to find
Use of custom manufacturing certain parts to improve part quality and better control over lead times
We are also working on:
Improved systems to test electronics, as well as making improvements to our electronics themselves
New packing tools to reduce the chance of missing parts in kits
Redesign of machine components to improve manufacturability and performance
A big part of our effort is to improve efficiency, quality, and throughput of our shop to catch up to our backorders. Our goal is to scale our production to be able to handle up to 300 LongMills per month.
Here are some challenges:
The volume of parts that we are now asking from our manufacturers is reaching a point where we may need to have more than one manufacturer make each part
Shipping couriers are sometimes not able to handle the volume on their trucks on regular pick-ups
COVID 19 slowdowns with shipping have affected incoming parts as well as shipping orders. Additionally, shipments going lost or missing shipments have been higher than before
Hey everyone, meet Dana from Bucky’s Customs! Dana is one of our first sponsored creators that we’re working with to create content using your LongMill. Whether it’s your first time using your CNC or your hundredth time, we want to make the journey of learning the ins and outs as fun and easy as possible.
As Dana says “My intent is to learn as I go and bring the viewer with me on that same journey. I know how lost I was in the beginning and I feel I should try to create and share content I wished I had when I started.”
With me and Chris being so busy trying to keep machines going out the door and all the other projects done, we haven’t had a whole lot of time to get new educational content for all of our LongMill and Mill One users. This is why we’re working on getting other LongMill users to help share their knowledge and experience with the community. This is part of our effort to create a more complete base for new customers as they learn to use their machines. We believe that supporting video content like what Dana is creating is part of creating a community where people can learn from each other and become more proficient with their CNC machines.
Interested in becoming a sponsored creator yourself? Please fill out an application form below!
Hi everyone, we have been working on a bit of a mysterious problem with touch plates over the last little bit and we finally figured out the reason.
If you’ve found that your probe does everything correctly, but when you press “return to zero” on UGS, your bit either crashes or moves to the incorrect location, please read this post as it may pertain to you.
TL;DR
If you don’t want to read all of the nitty gritty, change your units in the jog controller from “inches” to “mm” before running the probe cycle and pressing return to zero. Once you complete this process, you can change it back to “inches” for jogging if you wish.
Doing this before every cycle will ensure that your machine performs its probing cycle correctly.
Please note that we are currently working on solutions to this bug, and we hope to have it fixed soon.
The nitty gritty technical details
If you are using UGS, there is a bug that can cause the touch plate to move farther than the expected origin of your workpiece, which can plunge the bit into the machine bed. This is due to how the probing module is programmed. When you press “Measure outside corner,” UGS enters the probe cycle process, where it sends commands to the machine to move at a specified speed until either the touch plate is contacted or the machine is done travelling the specified distance. This repeats twice for the X, Y, and Z axes, once fast and once slow.
For the probe process, whenever UGS is specifying co-ordinates for movement, it dictates that the coordinates are in millimeters using the “G21” command. Immediately afterward, it will call the default units from the jog control with either “G21” (mm) or “G20” (inches), which is handy because if your probe cycle fails midway, you can still jog your machine the proper amount. This basic pattern of [mm] [action] [co-ordinates] [inches] continues but stops at the last few lines, where the co-ordinates of the measured offset distances were supposed to be in millimeter values, but because UGS did not put “G21” to call it out in millimeters, UGS assigned the co-ordinates to be in inches, as it was the last command to have been sent. Therefore if the machine was supposed to move 2 mm to get to the origin of the workpiece, then it will now move 2 inches.
Hi everyone. I hope everyone had a restful holiday season. We have now returned from holidays on Jan 4th and are back getting into the swing of things.
We have started shipping general parts, end mills, and other supplies this week, but machines will start shipping next week (Jan 11). If you placed an order recently that isn’t a LongMill, please note that although most items ship within 1-2 days, there may be some variances in when items ship.
If you are reading this because you are planning on ordering a machine, I ask that you please read this update carefully as will provide important information and answer many of the common questions you may have. If you have any other questions that are not answered in this post, please check the FAQ. For any info not provided in this post or in the FAQ, feel free to get in touch with us.
LongMill production
With COVID-19 numbers rising, most of our staff are currently working from home. Our staff who went away over the holidays are working from home with the 14-day mandatory quarantine. Some of our core staff members on the operations team are currently working at the office to continue shipping orders out and running the 3D print farm.
Lead times for new orders
The current lead time for LongMills is 4-6 weeks.
We expect lead times to remain around this range for the next little while as we have had a large influx of orders come in during December and into January. We currently sell machines than we are able to build per week, which means that our lead times will not decrease until we are further able to scale production even more.
We are currently in the process of hiring additional staff to help us decrease our lead times, as our current bottleneck is from how quickly we can pack and assemble kits.
I am expecting some volatility in the lead time near the end of February and March, as we will likely be running out of gantries and rails around this time. We are currently working on producing more parts but there have been steel shortages and fluctuating aluminum prices that have affected the industry.
Once we begin to run out of these parts, lead times will likely change.
Besides rails and gantries, we have ordered 1000 machines worth of other stock, such as lead screws, electronics, motors, v-wheels, nuts, fasteners… so these items should keep us going until March/April.
Currently, about 40% of Batch 4 has been sold.
Current lead times
Orders #27725 and onward are expected to begin shipping Jan 11th. We expect to ship around 40-50 units per week until we are clear of the backlog of orders.
Orders #27725 to #27883 expected to ship week of Jan 11
Orders #27885 to #28016 expected to ship week of Jan 18
Orders #28017 to #28092 expected to ship week of Jan 25
Orders #28094 and onwards expected to ship after Feb 1st.
Commonly asked questions
If you are interested in ordering a LongMill please read this section.
Is there any way to skip the line/get my machine faster?
No. To keep things fair for all of our customers, we ship all orders based on when they were ordered. There are no exceptions. The only way to get a machine faster is to order one sooner. If we have updates to the lead time, they will be posted here and on the forum: https://forum.sienci.com/t/list-of-shipped-machines/1215. If you want to see where you are in the queue for your order, please check the forum.
Does it make a difference in when I get my machine if I pick it up?
The only difference it will make will be that you will not have to wait for the shipping/transit time for the machine to ship. Typically, machines take around 1-3 days to ship within Ontario. Otherwise, there is no difference.
When do you charge my card/take payment for my order?
Your card will be charged at the time you place your order. This is to ensure your place in line, purchase parts ahead of time, and have the most accurate estimates on production and delivery.
How can I cancel my order?
You can cancel your order with no penalty any time before your order ships. Please contact us through our website or email us with your order number and a request to make a cancellation. A refund will be processed through your original method of payment.
Can I add other items to my order before it ships?
If you’ve ordered a LongMill and wish to add other items to your order afterwards before it ships, please choose “Local pickup” (for free shipping) and add your LongMill order number. Some items (such as the T-track sets) cannot be combined for shipping.
Hi everyone. I’m happy to announce that we now have 1/8″ Precision Collet Adapters for Makita RT0701 Routers available on our store. These collets are specially designed for Makita RT0701 routers which are commonly used on LongMills and other hobby CNC machines.
1/8″ Precision Collet
This collet serves as an alternative to the popular 1/4″ to 1/8″ Collet Adapter that is widely used with routers that come standard with a 1/4″ collet only.
Having the ability to use 1/8″ shank bits is great as
It can save money from buying smaller size bits with a 1/4″ shank as 1/8″ shank bits are significantly cheaper
It offers a wider variety of bits you can use
In most applications, users should not see any perceivable differences between using the Precision Collet over the Collet Adapter, especially for woodworking where overall tolerances needed for runout are fairly low. However, here are some benefits of using the Precision Collet
Some bunnies to test collets. With general woodworking both types work great.
Routers rely on a certain degree of concentricity when it comes to getting accurate cuts and lower vibration. This means that the center of the bit must align with the rotational axis of the router. We refer to the distance between the center of rotation of the router and the center of rotation of the bit as runout.
Runout plays an important role in how accurately your cuts can come out. Imagine that you have a 1/4″ (0.25″) end mill. If you were to drill a hole with this end mill, you should expect to have a hole that is exactly 1/4″ (0.25″) in diameter.
Now imagine that you have a run out of 0.005″. This means that your hole would cut 0.251″ in diameter instead of 0.25″. In the real world, we should expect a certain degree of runout from any rotating tool, and in some cases, may affect the accuracy of your cutting as well.
Checking the runout on a 1/4″ end mill
I have measured and tested collets to see how they look in terms of runout.
I would preface that the measuring tools that I have aren’t great and aren’t the most precise, but they are generally good enough to get an understanding of the relationships between the different parts. I also have done some real world testing by running some projects with the collets to make comparisons.
Here are some notes:
All the measurements were taken on Makita RT0701 routers one was almost new, while the other one has been used for several hundred hours. Runout on both was around 0.0015″ (measured from the shank above the nut)
Measuring runout with the 1/4″ stock collet using a 1/4″ bit produced around 0.0015″ of runout. This was actually surprisingly accurate, as this means that there is almost no runout in the collet.
Measuring runout with the 1/4″ to 1/8″ Collet Adapter using the stock 1/4″ Makita collet produced around 0.0045″ to 0.006″ of runout.
Measuring the runout with the 1/8″ Precision Collet produced between 0.0015″ to 0.003″ of total runout.
The runout of both the Collet Adapter and Precision Collet was lowest with the shank seated over the complete length of the collet.
This means that the overall runout between the Collet Adapter vs the Precision Collet can have up to a 0.003″ difference.
In most situations, this difference will have no perceivable impact as 0.003″ is about the thickness of a sheet of paper. However, in some applications, the extra precision may make a difference for example with:
Precision metal milling
Small engravings and inlays
PCB milling
Thickness of a sheet of paper
The other factor to consider is reliability. The Precision Collet eliminates the chance for a user to install the collet adapter incorrectly or in the wrong position. With the Precision Collet, there is no adapter that can fall, and as mentioned earlier, the better the “hold” on the bit, the less runout there is.
The Precision Collet should also reduce the chance of the bit falling out during cutting or being pushed into the router with every plunge cut with its more reliable bit holding.
Fully seating the bit in the collet decreases runout
Conclusion
The 1/4″ to 1/8″ Collet Adapter offers an inexpensive and relatively accurate way to use 1/8″ bits with your 1/4″ router. With most users, the difference will be minor at best. On the other hand, if you want to dive into cuts that require more precision, or want the comfort and convenience of a collet that can go directly into your router without an adapter, the 1/8″ Precision Collet is a great option.
Hi everyone. This is a quick notice about our holiday schedule this year.
We will be on holidays from Dec 24th to Jan3rd.Our office will be closed during this time. Normal operations will resume on Jan 4th.
Cutoff time for shipping bits, parts, and other items that are in stock is Dec 23rd at 10AM EST. All orders that that come in after Dec 23rd will ship in the new year.
If you placed an order for a LongMill, we will be working to ship the cue until Dec 23rd, and continue shipping on Jan 4th.
During holidays,
Shipping will be on pause
Pick-ups will be on pause
We will not be taking phone calls
Email and Contact us queries through our website responses will be delayed or responded to after the break
Technical help tickets and general will be delayed or responded to after the break
Contact through our social media channels may be delayed or responded to after the break
Thank you everyone for a wonderful year, and we’ll see you in the next!
Hi folks, this is our November production update pt2.
If you are reading this because you are planning on ordering a machine, I ask that you please read this update carefully as will provide important information and answer many of the common questions you may have. If you have any other questions that are not answered in this post, please check the FAQ. For any info not provided in this post or in the FAQ, feel free to get in touch with us.
Parts for the next 1000 LongMills
Since the middle of the year, the LongMill has seen tremendous growth, thanks to users all around the world. Thank you to everyone who’s taken the time to recommend the LongMill to their peers and community.
We have been struggling for the past year to keep up with the demand and have been working on scaling operations. Batch 4, our latest batch will consist of 1000 LongMill units and I expect this batch to last at least for the next 4 to 6 months, letting me have a breather (since I’m the one mostly in charge of ordering all of the parts for the machine) and finally shorten the lead time on the LongMill. Things have really come a long way since October 2019, when we first started shipping the first LongMills.
The first production LongMill going out the door, back in October 2019
Current lead times
For a full, up to date list of shipped/machines to be shipped, please visit https://forum.sienci.com/t/list-of-shipped-machines/1215. We typically update this page with orders that are waiting to be shipped to help customers see where they are in the queue.
If you have already ordered a machine, you can likely find an estimate on when your machine will ship.
New schedule —
Order #27081 – #27264: Estimated to ship Nov 26 to Dec 4
Order #27265 – #27354: Estimated to ship Dec 7 to Dec 11
Orders after #27359: Estimated to ship after Dec 14*
*Most orders after #27359 will likely ship the week of Dec 21st and beyond
Lead times for new orders
New orders for LongMills are expected to ship in 4 to 8 weeks. We will continue to update lead times as production progresses.
Some things that may impact the lead times:
Delays in shipping for incoming parts
We expect to have inventory to ship 800 units arrive by the end of December as well as enough stock to ship the remaining backlog of orders.
Holiday season delays
Sienci Labs Inc. will be on holidays from Dec 24, 2020 to Jan 4, 2020. We are currently working extra hours to pre-pack units to make up for the lost week. However, depending on our incoming volume of sales this may cause some delays.
Some staff will be available on reduced hours to assist with customers.
Shipping times during the holiday season also tends to be a bit dicey as well.
Quality checks
If the incoming parts do not meet our quality standards, we may need to remanufacture or reorder parts to meet these standards.
Current bottlenecks
Dust shoe brackets
Current stock: <60pcs
Incoming stock: 500pcs
Estimated arrival date: Dec 4 In stock
Router mounts and motor spacers
Current stock: <80pcs
Incoming stock: 1000pcs
Estimated arrival date: Dec 17First batch of 75 has arrived. Remaining parts expected to arrive first week of January
Driver boards
Current stock: <180 sets
Incoming stock: <1000 sets
Estimated arrival date Dec 23In stock
We will continue shipping machines with the stock available and resume shipping once new parts arrive.
Holiday schedule
Sienci Labs Inc. and our staff will be on vacation for the holidays between Dec 24, 2020 to Jan 4, 2021. Communication and shipping during this time may be limited.
For questions and inquiries, we recommend emailing us through our contact form as one of our staff may be available to help during this holiday season.
Commonly asked questions
If you are interested in ordering a LongMill please read this section.
Is there any way to skip the line/get my machine faster?
No. To keep things fair for all of our customers, we ship all orders based on when they were ordered. There are no exceptions. The only way to get a machine faster is to order one sooner. If we have updates to the lead time, they will be posted here and on the forum: https://forum.sienci.com/t/list-of-shipped-machines/1215. If you want to see where you are in the queue for your order, please check the forum.
Does it make a difference in when I get my machine if I pick it up?
The only difference it will make will be that you will not have to wait for the shipping/transit time for the machine to ship. Typically, machines take around 1-3 days to ship within Ontario. Otherwise, there is no difference.
When do you charge my card/take payment for my order?
Your card will be charged at the time you place your order. This is to ensure your place in line, purchase parts ahead of time, and have the most accurate estimates on production and delivery.
How can I cancel my order?
You can cancel your order with no penalty any time before your order ships. Please contact us through our website or email us with your order number and a request to make a cancellation. A refund will be processed through your original method of payment.
Are there any holiday discounts coming up?
We will not be offering any holiday discounts such as for Black Friday/Boxing Day. We generally do not offer discounts since we prefer to offer the best price for our products so that you get the best deal for our products regardless of when you purchase. This also helps keep production levels stable throughout the year and ensure we produce products of the highest quality. So if you place an order now or later, be rest assured you’ll be getting the best deal.
