Andy McTaggart – our third beta tester

Hey everyone, please meet Andy McTaggart, one of our beta testers for the LongMill MK2 30×30.

About the beta testing program

Just as a quick intro about the beta testing program, at the end of last year, we recruited three different people of different backgrounds and skill levels in our area to test the LongMill MK2. At this point, we were at the final stages of our development for the MK2 and were looking to iron out the rest of the kinks to finalize the production of a few of the parts. All beta testers paid for their machines, albeit with a small discount. Each beta tester volunteered their time and space to observe and interview them at each step of the process as well as testing prototype and production parts as they were made to update their machines.

Working with Andy

One of the funny things about Andy having the LongMill was that he had done quite a lot of projects, but his family had been taking so many of them he only had a few projects on hand to show. I guess it’s sort of a good thing because it means that over the last few months of owning the machine, he’d been able to get up to that level of caliber. It was at least great to see some of the photos of the projects, however!

I thought it was also funny that although we gave Andy all of the new production parts, he’d just ended up using the old prototype parts, minus the XZ gantry which has the holes for the new dust shoe. This includes the 3D printed Z-axis motor mount which we switched to aluminum. Even still, the machine was chugging along totally fine.

I guess this speaks to some extent on how far we’ve come with mechanical design. Previously on the LongMill MK1, we made a lot of changes to the design of the MK1 before finalizing it for production. For example, the MK1 beta testers, instead of getting drag chains, got foam pipe insulation for wiring management, since haven’t even figured out how to use drag chains properly. In comparison, there were only minor changes from prototype to production in the MK2 machines.

Is it time for us to support spindles?

The one really big thing that I noticed from his demo project was that when using the ball end router bit for the tray, his Makita would noticeably slow down. We had the router speed set to full RPMs and while the LongMill itself chugged along like a tank, I saw the router be the bottleneck.

Because most of the projects I’ve been doing myself have been mostly with 1/4″ and 1/8″ bits, I hadn’t really run into the Makita router as a bottleneck, but in some types of projects, such as surfacing and using router bits, it seems more apparent that the LongMill MK2’s rigidity is more than enough to handle more power.

Originally we’ve recommended our users to stay away from spindles, and we had a few reasons for that.

First is from necessity, as we didn’t really see much benefit from using a spindle when the Makita was powerful enough, and we felt it was not worth spending an extra few hundred dollars on it.

The second was complexity. Given that most of our customers are beginners with little to no electrical experience, and given that from our experience, programming and wiring VFDs can not only be complicated but also dangerous, we didn’t want customers to jump into it without some CNC experience first. It’s also quite difficult to purchase the right spindle and VFD. As someone who’s ordered, programmed, and tested a couple of different low-cost spindles, oftentimes I’ve found that there is basically no support and the wiring inside is many times not made to a safe specification. Also, I’ve had a few VFDs also break and stop working as well, and of course, it’s difficult to get support on those as well. I’ve yet to try some name-brand VFDs, but given that they can be a lot more expensive, I feel that they may be out of budget for most of our customers.

And lastly, because the mechanical structure was one of the limiting factors of the machine, the machine itself would not be able to take advantage of the spindle’s potential.

In truth, we have actually wired and tested spindles on the LongMill MK1 and have overall been able to use them. I’ve found that although they are much bigger and chunkier than a regular Makita, they will run on stock settings.

Now with the updated, full metal Z-axis design, as well as the overall redesign of the rails, the mechanical structure of the machine is no longer the bottleneck in performance. I’ve started doing some testing on the machine to see how the machine would behave using a spindle. And also as part of the design process for the MK2, we made sure that there would be enough clearance for standard-size spindles as well.

Also, now that we have a bigger community of companies that cater to the CNC community, we’ve seen spindle kits come on the market that I feel are better set up for this type of application. The spindle kits are also coming from companies that have a better reputation for quality control and support, which makes me feel more comfortable in regards to people trying to use spindles for the first time.

Given that we have the AltMill in development, which will most certainly need a spindle, I think it is a good time for us to revisit supporting 3 phase spindles again. I think it will take a long time for us to find a high-quality source for spindles and VFDs and create the right documentation and resources to provide the right amount of support, but given general interest from the community, we feel that we’ll have a lot of interested people.

So just as a basic test, here is the LongMill hefting a 80mm spindle weighing about 10lbs for reference.

In this test, we run the spindle up and down for about 3 hours at 7000mm/min, which is a lot faster than the 3000mm/min default on most LongMills.

NEMA 23 Motor Extension Cables and Inductive Sensor Extension Cables are available on our store

Hey everyone. NEMA 23 Motor Extension Cables and Inductive Sensor Extension Cables are available on our store!

We’ve had quite a few customers ask us on assisting with relocating their controllers further away from their CNC, which involves doing some rewiring on your cables on the CNC machine. Because the LongMill MK2 48×30 needs longer cables to work with the longer X-axis rail, these cables were initially designed for that application but will work to extend those cables in general as well.

Just to note, both the motor cables and inductive sensor cables as stock is 2500mm, which should be long enough in you’re keeping your controller close to your machine as most folks do, you won’t need to order these cables.

If you want to see the jig that tests the cables 100,000 times, please check out the video below:

June 2022 Production Updates Pt.2

Just another production update. For the last production update please check it out here: https://sienci.com/2022/06/01/june-2022-production-updates/

May was a tough month but it feels like things are finally turning around. Lasers are shipping again, LongMills are shipping with basically no wait time, and I’ve just gotten confirmation that the last part for the LongMill MK2 48x30s and Extension Kits will be done soon.

Just to start with something fun, here’s a little video of me riding on the CNC machine. Apparently its easier to convince people that the LongMill is super strong if we sit on it, so I’ve done this to make everyone happy.

I am running the machine at 2500mm/min on stock hardware and firmware settings.

If you want to make your own here’s some files:

Instructions:

  1. Cut out using 3/4″ material using an 1/8″ or smaller bit. If you use a larger bit, it might not fit together right because of the radius in the corners. I used MDF. The DXFs might need to be joined.
  2. Pictures of putting it together are in the ZIP file. Use a mallet to slot everything together. There is no clearance, so a lot of physical persuasion might be necessary.
  3. Bolt to the top of the X rail with M5-25 bolts and M5 T nuts
  4. Whee…

LongMill MK2 12×30 and 30×30 lead times

Lead times for new machine orders 1-3 business days. All of our parts are in stock and we are currently packing and shipping orders as they come.

It feels like a really really long time since we’ve been caught up on orders. I am happy that we were able to navigate through everything to finally get everything together. We’re also expecting another 500 Y gantries to arrive in the next few weeks, which will cover us for the next 400-500 machines. This means that overall, I think we’ll be able to keep lead times short for another 2 months.

Our next bottleneck is likely to be aluminum rails, as we still need to order another batch of them. However, because we’re limited in space right now and we still have quite a few left, we’ll likely hold off on the order until July.

It’s a relief, but at the same time, our work isn’t done yet. We’re about halfway through sourcing and production for the next batch, Batch 7 and getting it ready for the end of the year.

LaserBeams are shipping

Another batch of LaserBeams getting shipped out

Finally, the drivers are working and being shipped. We have about 100 shipped out from the queue and should have most of the rest of them done tomorrow.

We’ll have to wait a little bit for Ikenna to give us a full update, but since we only received 200 laser drivers, once we use them up, it’ll likely be a couple more weeks for us to get another batch once we are sold out. We’ll more concrete dates soon, but we will keep a 6 week lead time for new orders. In the meantime, we’re working on a ton of new resources for the laser. We also now have LightBurn for sale on our website!

LongMill MK2 48×30 and Extension Kit production

New cables for the 48×30 and Extension Kits have arrived and earlier than expected. We’ll be packing them up for the new kits as well as for our store. We’ve gotten a lot of customers asking for extension cables, and this should let folks have more flexibilty in relocating their controllers and such.

Now that these are in, all that we’re waiting on are the extension cables for the routers, which should be here in the next week, as well as the Y gantries, which will go to the coaters next week and be back here at the end of the week or sometime the following week. Thankfully all of these parts are sourced and made locally and turnaround times are a lot shorter than doing them overseas.

Our saw was broken down for about two weeks recently, but we’ve just been able to get it going again and have cut about 25 rails. We should have another 100-200 rails cut tomorrow and early next week.

Rails being tapped
Lead screws and drag chains being packed

This means that we’re really close to having all of our parts to start shipping the new kits. As I mentioned in the last update, it’s likely our biggest bottleneck will be how quickly we can have the instructions ready, but our engineers are making good progress so far.

We don’t have exact shipping dates so far and we’ll have a better estimate in the next two weeks. At least in the meantime, if you’re looking to order a 48×30, it will ship sometime in July.

LightBurn software is now available on our store

Hey everyone, just a small update. We now have LightBurn software available on our store!

For those who aren’t familiar, LightBurn is a laser cutter control and design software that we’ve been using extensively with our LaserBeam laser system for the LongMill and our own CO2 laser we use for production.

If you have a LaserBeam or are thinking of getting one, we recommend checking out LightBurn software as this software is fully compatible with running and controlling your laser.

Adjusting Current on your LongMill MK2 drivers

Hey everyone. Over the last couple of months, we’ve had some of our customers report having resonance and vibration issues on their LongMill MK2s. We’ve spent some time investigating this issue and have identified one area to help reduce resonance and vibration.

Going forward, we have been tuning the drivers on the drivers individually before shipping to eliminate customers from running into this issue, but some customers who received their machines earlier in the batch between March and May 2022 may want to consider looking at their current settings only if they have resonance issues.

If this is an issue you have, you’ll likely experience some vibration at a feedrate around 3700mm/min to 4000mm/min on the X and Y axis. Before you change your current settings, make sure your Delrin nuts and v-wheels are properly tensioned, as this can affect what sort of vibration you might be getting with your machine. You can learn more about changing current settings on each driver in our Resources.

If you are not experiencing any issues, we recommend keeping everything as they are. These issues do not apply to the majority of users. We’ve decided to present them as a way to share different areas of the engineering and design that goes into our products and things that we are working on to continually make improvements.

The technical stuff

We’ve determined that one of the reasons for vibration is caused by something called “mid-frequency resonance”. In simple terms, when the vibration created by the motor as it rotates matches the resonant frequency of the motor itself or the things that it is attached to, the vibrations build upon each other.

To talk more about the vibrations coming from the motors, it’s important to understand on how a stepper motor works. The video below does a pretty good job in explaining how it works.

As the video describes, by alternating the coils that are energized, we can move the rotor at different speeds and directions.

Once we start to move the motor faster and faster, the rotor will undershoot or overshoot it’s position causing the motor to vibrate as it springs back and forth between the positions we need the motor to be. Having slightly more current than needed can cause the motor to under or overshoot its position based on how well the coil can control its inertia. Having too much current can cause the rotor to completely overshoot its position, and having too little current can cause the motor to not find its position at all, causing a stalling situation.

In any case, we want to find a balance in the current setting that allows us to have smooth and consistent movement within the range of speed required for the application. Based on our testing, we’ve found that running between 1.8A to 2A on the X and Y drivers balance resonance and provide more than enough torque through the whole range of operating speeds on the LongMill.

Thankfully, it is fairly easy to adjust the current on the motor by using the blue potentiometer on the driver.

While we were doing the testing, one hypothesis was that the accuracy of the potentiometer as well as the actual current setting silkscreen around the potentiometer was not correct or had variance, but we actually found that the levels around the dial were fairly accurate and consistent.

We believe that we didn’t see this issue on the MK1 machines because the plastic that the motors were attached to offered more damping than the MK2, which rigidly connects everything with metal. However with the new MK2 design being a more rigid system overall, the effects of vibration have a bigger impact on the machine as well. The overall mass and resonant frequencies, as well as the resistance of the machine’s components, such as from the Delrin nuts and v-wheels can create additional dampening.

We also believe that there are some very small electronic differences between batches and controllers overall, which may cause more vibration in one driver than another.

Also, we’ve found that stalling due to resonance often requires the machine to travel beyond the max feedrate default of 4000mm/min.

In cases where people are experiencing resonance, we suspect that:

  • Their current settings are set high (2.5A+)
  • The machine is running at the max speed
  • Components of the machine are loose

We also think that our recommendations of tightening some of the components have eliminated mild to medium resonance and vibration issues, which leaves us with users that need to adjust their current settings.

Future developments

The drivers that we use, Toshiba TB6600 chips, are simple, inexpensive, have plenty of power, and are widely available, making it a good option for CNC applications where a balance in affordability and power are important. However, modern stepper drivers can now integrate additional technology that can improve the performance of the stepper motor by having a finer control in modifying the way current flows in and out of the stepper motor have been coming down in price over the last few years.

We are continuing to explore improving the performance of the machine in this area through continual research and testing, including testing new driver systems and motor technologies.

In future development, if we want to enhance the performance of the LongMill, exploring different stepper driver options is a great option. This should help us drive the machine faster and more efficiently without requiring more power.

Ed Barsalou – our second LongMill MK2 beta tester

One of the things that I admire about Ed is his focus, commitment, and passion for delving into the technical side of the things that he does, and the LongMill was no exception. Please meet Ed, our second beta tester for the LongMill MK2.

About the beta testing program

Just as a quick intro about the beta testing program, at the end of last year, we recruited three different people of different backgrounds and skill levels in our area to test the LongMill MK2. At this point, we were at the final stages of our development for the MK2 and were looking to iron out the rest of the kinks to finalize the production of a few of the parts. All beta testers paid for their machines, albeit with a small discount. Each beta tester volunteered their time and space to observe and interview them at each step of the process as well as testing prototype and production parts as they were made to update their machines.

Working with Ed

It was fantastic to work with Ed in the beta testing program. Especially during the early stages of testing, he provided us with lots of thoughts and feedback on the engineering design, especially in terms of improving the accuracy of the machine with regard to the process of setting it up and assembling.

Just to give some context, here’s a photo of his first project (https://forum.sienci.com/t/first-project-needlessly-complicated-torsion-box/4791/4):

completed_table

It should be pointed out that Ed:

  • Did this project in Fusion 360, which I personally consider one of the most advanced hobby CNC software available
  • This project also includes tiling, which is also a fairly advanced technique, especially because it requires a lot of thought to position the material when the dimensions of each component matter.
  • Requires parts to slot together accurately, and to do that, Ed took the time to make dozens of test boards to find the perfect fit, each marked down with the measurement, settings, and bit size.
  • Made all of the parts with the machine supported by rickety saw horses, not a stable base as we typically recommend our customers to use.

This project gave some additional perspective on the limitations and possibilities of how accurate the machine can be, and what sort of things we can do to improve the accuracy overall, especially for technically challenging projects.

It is wonderful to continue to see Ed work on technically challenging projects and see how capable the LongMill can be in the hands of someone so technically capable. I also admire his drive to jump straight into the deep end in terms of what a CNC machine can do and come out with some amazing projects and knowledge to share. If you want to see some of his other projects, make sure to check them out on the Forum.

June 2022 Production Updates

May has been a pretty rough month, dealing with some QA issues and other manufacturing delays. Overall, we’ve been able to keep time to ship to time to order for LongMills down to about 1-2 weeks for most customers at this current time, but we’ve faced some challenges in keeping production moving smoothly.

This is our June 2022 production update. We’ll touch on some news from May and talk about stuff to expect in June.

Visiting Andy McTaggart, one of our beta testers

Current lead times

Lead times currently are 1-2 weeks on MK 12×30 and 30×30. Our lead time is mostly affected by when our newest batch of Y gantries will arrive. We are expecting them to be ready for coating by Thursday and come back to us at the start of next week.

*UPDATE Jun 3, 2022* Our new batch of Y gantries have arrived today and have passed QA inspection! We are packing up machines now to ship and should have things continue to go out!

Our mini-saga of Y gantries

About two months ago when we first started manufacturing the new batch of 1000 Y gantries, our manufacturer jumped the gun and started producing new plates before we provided the new revision of plates. Due to this, we needed to recut another 1000 Y gantries with the new revision and keep the old version in storage for use in the future potentially. Because there were already quite a few other parts getting processed at the time, the overall time for us to get the materials down to the coating shop was unaffected.

It took another week and a half to get everything coated, but just as the finished parts were loaded up onto the truck, the pallet fell, causing many of the plates to get damaged. We received a partial order of undamaged parts (X gantries, Z gantries, front and back feet, and controller box parts), but unfortunately, all of the Y gantries were damaged and needed to be fixed.

In the meantime, we continued to fulfill orders with the remaining number of gantries we had on hand. However, at the current time of writing, we are out of Y gantries.

About a week later, we received the fixed Y gantries, but then we ran into another issue.

We had changed to a new process of drilling and tapping holes, which referenced the center bearing hole to cut some of the smaller holes on the plate. Previously, we were laser cutting all of the holes, but we switched to the CNC method to speed up the process and automate the tapping process.

Although we are investigating the incident, it we suspect that the workholding was not done correctly on this batch of parts, causing all of the holes to be slightly off from where they need to be.

Initially, we did find that 1/3rd of the plates had the holes in the correct place, but after doing further checking we found that the tapping angle of the threads was also dramatically off, and none of the plates were able to be used.

Thankfully, our manufacturer which we’ve worked with for the last 6 years has been working hard with us to rectify the issue and implement new processes to eliminate this issue in the future. We’ve also sent a few of the members from our manufacturing team to set up another tapping cart and make a new batch of gantries as quickly as possible. At the time of writing, I’ve been informed that we’ve just finished 500 Y-gantry plates and will be shipping them to be coated on Thursday.

We’re currently working with our coating manufacturer to get this batch of parts to get coated as soon as possible and are looking at sometime next week when we’ll be able to get them.

Laser driver issues

For the original post: https://sienci.com/2022/05/31/bittele-sent-1oz-boards-again-makerfab-drivers-waiting-to-be-cleared-at-the-local-center/

Of course, to add to the issues for this month, the second batch of repaired driver boards for the laser still has issues. We are waiting on another batch of drivers from another manufacturer that should be arriving this week.

48×30 MK2s and Extension Kits

We have now started packing and prepping the parts for the MK2 48×30 machines and the Extension Kits. We are waiting on the production for the wiring and Y gantries to be done over the next couple of weeks, but progress on those is moving along on time and we are still on track to ship in July.

Parts that are being processed currently include:

  • Extended X rails
  • Couplers
  • Lead screws
  • Drag chains
  • ACME locking nuts
  • Delrin nuts
  • Bearings

Parts to start packing include:

  • MK1 to T12 Delrin nut adapter
  • Wiring management parts
  • Wires
  • Y gantries

At the current time, we starting packing and processing the new kits. Once we get the wiring and Y gantries we’ll have full kits ready to go. Here are our rough estimated delivery times:

  • Y gantries: 3rd week of June
  • Wiring: 2nd week of June

Although production of these parts is coming along fairly smoothly so far, I am currently expecting the resources for the assembly to be one big hurdle to get through and may make a big impact on the timing of shipments. Of course, we don’t want to delay shipments, but we also don’t want to hand the product over to the customer without proper instructions on using it. We will put out more updates on the timing of shipments as we continue to develop the resources for the 48×30 machines.

So far, our beta testers have been using the extended version of their LongMills with lots of success. If you want to see Dana, who’s had his extension kit for testing for the last little bit, check out the video below:

Wrapping up the beta testing program

We just finished filming our last beta tester’s interview this past weekend. It’s been such a great journey to follow along with each user to see how they grow and learn to use their machines.

Our last beta tester interview will be posted in about 1 week from now.

If you want to see the interviews, please check our playlist here:

Dale Hache, our first LongMill MK2 beta tester

A few weeks ago, Leandro, Scott, and I went over to visit Dale and interview him about his experience with the LongMill. It was a fantastic and fun trip for all of us, especially spending time with a fun character like Dale. Here’s our interview!

About the beta testing program

Just as a quick intro about the beta testing program, at the end of last year, we recruited three different people of different backgrounds and skill levels in our area to test the LongMill MK2. At this point, we were at the final stages of our development for the MK2 and were looking to iron out the rest of the kinks to finalize the production of a few of the parts. All beta testers paid for their machines, albeit with a small discount. Each beta tester volunteered their time and space to observe and interview them at each step of the process as well as testing prototype and production parts as they were made to update their machines.

Working with Dale

It has been so fun to work with Dale. Just as a background, we would consider Dale a “superuser”. Dale initially had the LongMill MK1 in his shop that was used regularly for his side business. You might also recognize him as a very helpful and active member of our Facebook Group as well.

Because we knew how much he was using his MK1 and how long and intricate many of his projects were, we knew that Dale would really put the MK2 through its paces. And this happened to be true, especially as he took this opportunity to transition from working a job for someone else and transitioning to working full time for himself.

As someone who’s more focused on building, engineering, and selling CNC machines, it’s really satisfying to meet people like Dale who’ve gone from working a regular 9-5 and being able to work for themselves and express their creativity in their craft using our machines.

Dale is now also beta testing the extension kit on his original MK1 machine. We’re looking forward to all the new creations that’ll be coming down his pipleline!

If you’re looking for some project inspiration and want to follow Dale on instagram, make sure to check out his profile: https://www.instagram.com/theknottyhaches/

LongMill MK2 Configurator

A common query we get here at Sienci Labs is “What should I order with my LongMill?”.
We’ve created a new step-by-step configurator to help customers figure out what they should be ordering with the LongMill. The LongMill MK2 Configurator covers all of the add-ons and toolings that we feel are relevant for someone getting set up with a new machine, as well as providing better info and transparency of what each item does.

Why this matters to us

One of the interesting results of being in control of how the order page looks on our website is that it influences the purchasing decisions of our customers and changes what is and isn’t easily visible to the customer. The consequence of this is that most of our customers purchase all of the add-ons we have on the product page, even though some of these items may not be needed for most beginners.

For example, we typically do not recommend beginner users to use or install inductive sensors until they have gained some experience using the machine. For the dust shield, we also don’t feel it is required for most customers. However, more than 50% of customers choose these options as default. Although it means more money in our pocket at the end of the day, we would prefer customers to be able to purchase the things they need and have the best experience possible.

Another result of this layout is that there are some confusion and order changes that happen, as we don’t list all of our add-ons on the product page. For example, we have our regular touch plate on the list, but not our AutoZero touch plate. Many customers have ended up getting in touch with us to change their regular touch plate to the AutoZero touch plate. With an improved system like the configurator, we can lay out more options and give people the opportunity to compare their options more easily, as well as reduce the overall clutter of the page.

We’re hoping that this improves overall customer and ordering experience, while better informing customers on what they need with their machine.

Depending on the reception of the configurator, we may implement it on other products, like the LaserBeam and LongMill Extension kits. If you have any thoughts or feedback, feel free to reach out and let us know!