My first experience with a CNC machine and I feel I made the right choice. Sienci Labs is a helpful company that was very quick to respond to my inquiry. I have made several items from various 2d to 3d designs and after a short learning curve, the machine is reliable and fun to use. From routing to using the laser, I am sure it will keep me busy for years to come.
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Darryl Gilmore
Verified owner
Rated 5 out of 5
I really like the machine. I had some difficulty in getting the y axis to move in tandem with each other. It took me three assembly/disassembly tries before I got it to work. A little frustrating but necessary. It currently is working fine. Your online resources helped in working through the problems. I have the laser on and trying to learn it. I have completed a sign as a gift using the router and a Christmas ornament using the laser. Overall I am extremely happy with your products. What would be on my wish list? A more powerful laser to cut down on time. I have a full time job and can only work at night and weekends so a 10-12 hour job is tough to run. All things being taken into account, you have a great product and I am/will be recommending it to my friends and associates. I would purchase your product again.
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William T.
Verified owner
Rated 5 out of 5
Ordered my mk2 30×48 machine after doing a lot of research online. The ordering process is easy and when the boxes arrived everything there(no missing pieces). The packaging was next to none(awesome).These guys know what their doing! Assembly was a breeze, between the detailed instructions and the videos it was a piece of cake. I’ve started making signs but this machine has opened my creative side and the sky’s the limit with what I can do. Exciting times ahead :o) The Longmill Facebook group is a wealth of knowledge and everybody is helpful. All around a great experience and I would (and have) recommend Longmill to friends. Keep up the good work!
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Serge L.
Verified owner
Rated 5 out of 5
Great CNC for a great price built by inspired minds.
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John E.
Verified owner
Rated 5 out of 5
So far I love the CNC. the best part of the experience is your customer service! I had a small issue with the CNC and was given instructions on how to fix it. Also, and more importantly, my laser wasn’t working correctly (user error). Ikenna FaceTimed with me to help me understand. Best customer service, period. I have recommended you to friends.
My first experience with a CNC machine and I feel I made the right choice. Sienci Labs is a helpful company that was very quick to respond to my inquiry. I have made several items from various 2d to 3d designs and after a short learning curve, the machine is reliable and fun to use. From routing to using the laser, I am sure it will keep me busy for years to come.
I really like the machine. I had some difficulty in getting the y axis to move in tandem with each other. It took me three assembly/disassembly tries before I got it to work. A little frustrating but necessary. It currently is working fine. Your online resources helped in working through the problems. I have the laser on and trying to learn it. I have completed a sign as a gift using the router and a Christmas ornament using the laser. Overall I am extremely happy with your products. What would be on my wish list? A more powerful laser to cut down on time. I have a full time job and can only work at night and weekends so a 10-12 hour job is tough to run. All things being taken into account, you have a great product and I am/will be recommending it to my friends and associates. I would purchase your product again.
Ordered my mk2 30×48 machine after doing a lot of research online. The ordering process is easy and when the boxes arrived everything there(no missing pieces). The packaging was next to none(awesome).These guys know what their doing! Assembly was a breeze, between the detailed instructions and the videos it was a piece of cake. I’ve started making signs but this machine has opened my creative side and the sky’s the limit with what I can do. Exciting times ahead :o)
The Longmill Facebook group is a wealth of knowledge and everybody is helpful.
All around a great experience and I would (and have) recommend Longmill to friends.
Keep up the good work!
Great CNC for a great price built by inspired minds.
So far I love the CNC. the best part of the experience is your customer service! I had a small issue with the CNC and was given instructions on how to fix it. Also, and more importantly, my laser wasn’t working correctly (user error). Ikenna FaceTimed with me to help me understand. Best customer service, period. I have recommended you to friends.