Frequently Asked Questions
Shop Info
- There is a lead time on some of your products? Is there any way to get that item sooner? Are they accurate?
- What currency is your store in?
- When do you take payment for my order?
- Do you have any discounts?
- Do you provide discounts for organizations, educational facilities, makerspaces, military personnel, influencers, etc?
- Can I return a product or receive a refund?
- Do you have a distributor for the LongMill? Where can I buy a LongMill?
- Where can I find my order number?
- I am a Canadian First Nations person with tax-exempt status. Can I have my taxes exempt on my purchases?
- Do you offer financing?
- Do you have any coupons for your store?
- The LongMill says it's "made to order" but also that it's "in stock". What does that mean?