Frequently Asked Questions
Shipping
- Where do you ship to?
- Can I pick up orders from your office?
- What are duties and taxes and how much should I expect to pay?
- What is the size and weight of the LongMill in its package?
- Why are some parts of my order separate or split up?
- How can I get a shipping estimate?
- How can I change, add, or modify an existing order?
- Can I put a hold on a shipment?
- Why do I need to provide my SSN, TIN, or EIN for US Customs?